Statute EN

§ 1 General provisions

    1. These terms and conditions (hereinafter: “Terms and Conditions”) lay down provisions of using the Designer’s Platform entitled WaterFolder, available at (hereinafter: “Website”)
    2. These Terms and Conditions enter into force on 01.03.2021.
    3. The Website is run by RETENCJAPL Sp. z o.o. with its headquarters in Gdańsk, ul. Marynarki Polskiej 163, 80-868 Gdańsk, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for Gdańsk-Północ [North] in Gdańsk, 7th Commercial Division of the National Court Register under no. KRS 0000570277, VAT ID 5842743299, REGON 362196557 (hereinafter: “Operator”).
    4. In the meaning of these Terms and Conditions, each person visiting or using the Website at is called its User (hereinafter: “User”).
    5. The subject of the Operator’s activity is providing the User with the possibility to choose, generate, keep and download (hereinafter: the “Services”) data concerning the parameters of water and sewage equipment to be constructed in a given location in a digital form and, upon request of the User, also more specific data comprising the above mentioned parameters and initially tailored product solutions offered by Manufacturers cooperating with the Operator (hereinafter: “Product”). In the meaning of the Terms and Conditions, the Product is understood as:Numerical values of parameters and technical description of water and sewage equipment, selected on the basis of the input data, for the location indicated by the User, described by the coordinates in the WGS 84 system, the name of the investment to be created in the given location and if the User wishes to receive them electronically, also the numerical values of the parameters and a more detailed technical description of the water and sewage equipment, including the initial product proposal offered by the Manufacturers cooperating with the Operator.

§ 2 Conclusion of the service agreement and the scope of Services provided

  1. The conclusion of a Service agreement between the Operator and the User (hereinafter: “Service Agreement”) takes place upon filling in the registration form available on the Website correctly and upon acceptance of these Terms and Conditions. In order to conclude the Service Agreement, it is necessary to provide the above mentioned data. The provision of personal data is voluntary but necessary for the Operator to perform the Service. The User undertakes to fill in the form with correct data.
  2. The Operator reserves the right to refuse to conclude the Service Agreement with the User on any grounds, especially if the User’s account was previously deleted due to the breach of provisions of the Terms and Conditions.
  3. The Service Agreement is concluded for an indefinite period. The contents of the Terms and Conditions form an integral part of the Service Agreement.
  4. The refusal to accept the Terms and Conditions renders the conclusion of the Service Agreement impossible. The Operator may refuse to provide Services to a given User in the event that the User refuses to accept the Terms and Conditions or provides false data in the registration form.
  5. The User who makes use of the tools available on the website, in order to be able to select the chosen device, is obliged to fill in the electronic form placed on the Website (“Form”), providing information necessary to perform calculations and indicate Products matching the User’s needs.
  6. As part of the services provided on the Website, the Operator collects information about the User’s selections. This information can be made available to Partners cooperating with the Operator (hereinafter: “Manufacturers”) in an anonymous form (i.e. without linking specific parameters and selections with the investment and User’s data) in order to enable the Manufacturers to analyse them in terms of optimising the product offer.
  7. As part of the services available on the Website, the User may also ask to send to the email address specified by it detailed results of calculations and preliminary product proposal related to these calculations by the Manufacturer cooperating with the Operator and offering a specific product range. In such a case, the Operator, in order to prepare more detailed data including the initial product offer and to enable further correspondence in this matter, will provide the Manufacturer with information about the parameters entered by the User, investment data and results of calculations as well as the User’s data in the scope of: name, surname, email address and data (name, registered office) of the company represented by the User in order to enable the Manufacturer to present the information requested by the User directly by electronic means and allow for further contact in this matter.
  8. From the level of the chosen selection tool, the User also has the opportunity to ask for direct contact with the Manufacturer’s representative (e.g. in the case of non-standard inquiries, the need for consultations on available products, etc.). The User may also specify the preferred form of contact (by email or telephone) with the Manufacturer’s representative. The Operator will then make the content of the inquiry and the User’s data in the scope of: name and surname, email address, telephone number (depending on the preferred form of contact indicated by the User) and company data, such as name and address of the registered office, available to the Manufacturer.
  9. The use of the Services referred to in this paragraph is free of charge for the User and is not tantamount to concluding a sales, delivery or other agreement with Manufacturers cooperating with the Operator and does not oblige the User to conclude such agreements or assume other obligations.

§ 3 User Account

  1. In order to access the Website, the User must register by creating an Account following the Operator’s instructions laid down on the Website.
  2. As a result of completing the registration form, a User Account is created, with an email address, password and the selected Account type assigned to it. In order to use the Services, the User must be registered on the Website. On its Account, the User is free to enter additional personal and business data necessary to provide the Services in a wider scope. It is also possible to store and download information about selected Products on the Account.
  3. In the event that any data entered by the User changes, it should be immediately updated in the appropriate tab within the Account, available on the Website.
  4. Access to the Account is possible by providing an email address and password in the login form on the Website. In the event that the User forgets the password, it will be possible to recover after completing the password recovery form correctly. The User will receive instructions to set a new password to the email address provided during registration on the Website.
  5. The User Account is non-transferable. The User is not entitled to resell it, put it into use or make it available in any form to third parties.
  6. The User undertakes not to post any data or content that is illegal or violates good manners, applicable law or personal rights of third parties on the Website.
  7. The User is obliged to keep the password to the Account secret and protect it against unauthorised access.
  8. The User is not allowed to use the data specified on the Website without providing their source, i.e. full data of the Operator and the fact that he is the owner of the Website and without providing the address of the page on which the Website is available.

§ 4 Technical requirements

  1. For the proper functioning of the Website, it is required to use a device connected to the Internet and enable the SSL protocol of secure data transmission, JavaScript and Cookies in the web browser. In addition, in order to use the Services in full scope, the User must have an email account.
  2. The Service Provider recommends using the latest versions of web browsers, i.e.:
      1. Edge 14 or higher
      2. Firefox version 49 or higher
      3. Chrome version 49 or higher
      4. Safari version 9.1 or higher
      5. Opera version 42 or higher
      6. iOS Safari version 10.1 or higher
      7. Android Browser version 4.4 or higher
  1. The data used to fill in the form for Account registration and use of the Website is protected by the use of secure HTTPS protocol.
  2. The Website operates on the basis of Cookies technology, and the rules for processing cookie files are contained in the privacy policy.
  3. The User’s compliance with technical conditions described in this paragraph is important for the proper functioning of the Website, its reliable results and a specific appearance in the web browser as well as for the security of the User’s data stored on its Account.
  4. The User must comply with the technical conditions contained in the Terms and Conditions and any possible deviations, whether intentional or unintentional, are taken at the sole risk of the User and the User is fully responsible for the possible consequences of such deviations.
  5. Access to the Website is possible for the User during the term of the Service Agreement 7 days a week and 24 hours a day, subject to sec. 8 below.
  6. The Operator informs that technical breaks may occur in the proper operation of the Website due to, in particular, the need to repair it, introduce new functionalities or its maintenance as well as in connection with the creation of backup copies or processing of the collected data.
  7. The Users will be notified of each break by an appropriate message displayed on the Website.
  8. The Operator does not guarantee the proper operation of the Website and the reliability of its results in the event that the User makes use of the hardware or software which fails to meet the technical requirements specified in the Terms and Conditions.
  9. The use of the Website may be impossible or difficult also in the event of improper quality of the Internet connection, damage or defects of telecommunications equipment, power systems, computer equipment, failure of the telecommunications network or power outage.

§ 5 Provision of Services by the Operator

§ 6 Complaints

§ 7 Operator’s rights and obligations

§ 8 Termination of the User Account, termination of the Agreement

§ 8a Terms of use of the Website. The Operator’s liability

§ 9 Withdrawal from the agreement / Resignation from the Service

§ 10 Intellectual property protection

§ 11 Protection of personal data

§ 12 Final provisions